Shipping policy

Shipping Policy – TheKitCoSouthAfrica

At TheKitCoSouthAfrica, we are committed to delivering your order as quickly and smoothly as possible—at no extra cost to you.

Processing Time
All orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been processed.

Shipping Time
Due to high demand and our international supplier network, orders are delivered within 7–14 business days from the date of shipment.

Shipping Costs
We proudly offer FREE shipping on all orders—no minimum spend required.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package every step of the way.

Delays
While we aim to meet our delivery times, delays may occur due to customs, courier issues, or high order volumes. We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping details are correct at checkout. TheKitCoSouthAfrica is not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
We are not liable for lost or stolen packages once they have been marked as delivered. However, we will always do our best to assist you in resolving any issues.